What types of plush toys do you offer?
We specialize in handcrafted plush toys, offering a variety of characters and sizes. Each toy is uniquely made with care and attention to detail, ensuring they are as special as they are cuddly.
How can I place an order?
Orders can be placed directly on our website electricalstorm.net. Browse our selection, choose your favorites, and follow the checkout process to complete your purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other digital payment methods available during checkout.
How are your toys made?
Our plush toys are handcrafted by skilled artisans using high-quality materials. Each toy is sewn and assembled with the utmost care, ensuring durability and safety.
Can I customize a plush toy?
Yes, we offer customization options for certain products. Please contact us at ashleyvaughan@electricalstorm.net for more information on custom orders.
What is your return policy?
We accept returns within 30 days of purchase if the product is in its original condition and packaging. Please contact us at +1 507-214-3107 or via email for return instructions.
How long will it take to receive my order?
Delivery times vary based on your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 2-5 business days.
Do you ship internationally?
Yes, we offer international shipping. Additional charges and longer delivery times may apply depending on the destination.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number on our website to check the status of your delivery.
What should I do if I receive a defective product?
If you receive a defective product, please contact us immediately at ashleyvaughan@electricalstorm.net or call +1 507-214-3107. We will arrange for a replacement or refund as per our return policy.
Feel free to contact us with any further questions you might have. Our team is here to help you enjoy your handcrafted plush toy experience!
