Thank you for choosing Electrical Storm LLC to purchase your handcrafted plush toys. We are committed to providing reliable and efficient delivery services. Here are the details of our delivery policy:
Delivery Range
We support nationwide and international delivery. All orders will be shipped from our warehouse in Westbury, New York (169 Brooklyn Ave, Westbury, NY 11590).
Shipping Costs
Within the United States: Standard delivery is free. Expedited delivery will be charged an additional fee based on the weight of your order and the destination.
International Delivery: Shipping costs are calculated based on the destination country and package weight. Custom duties and other import fees for all international orders are the responsibility of the recipient.
Processing Time
Orders are generally processed within 1-2 business days after payment is received.
Custom or special orders may take longer to process, and we will notify you of the specific situation when the order is confirmed.
Shipping Time
Within the United States: Standard delivery usually takes 3-5 business days.
International Delivery: Usually takes 7-21 business days depending on the destination.
Tracking Information
After shipment, we will send you a tracking number via email, and you can contact us at ashleyvaughan@electricalstorm.net or call +1 507-214-3107 for assistance.
We understand that the joy of shopping is receiving your desired items as soon as possible, and we promise to do our best to ensure that your order is delivered quickly and safely. If you have any questions about delivery, please feel free to contact us!
